Friday, August 8, 2008

Emerald suspends Alerting services temporarily

Emerald recently found a bug in their system that affected the following services:

- Saved search alerts (for new articles on your topic)
- ToC (Table of Contents) alerts (for new issues of journals)
- Weekly digest.

They have identified the following issues:
- The alerting service duplicated the number of alerts that recipients received in their inbox
- Some content was out-of-date/incorrect.

To ensure that these problems do not continue they will be suspending these services until further notice.

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